1. Who this notice covers

This notice explains how Holistic Innovations Lab handles information received through the holisticinnovations.in website and its contact form. It does not cover third-party websites or services you visit through links; those services publish their own privacy information.

2. Information we receive

Contact form or email: your name, email address, chosen topic (if you select one), message, and any information you include. If you email us directly, we receive the contents and contact details in that email.

Technical information: the website host may record information such as IP address, browser or device details, requested pages, timestamps and security events in server logs to deliver, maintain and protect the site. We do not control the host’s exact log fields or retention period.

Please do not send passwords, payment details, health information, government identifiers, or other sensitive or confidential information through the contact form.

3. How we use information

We use information you send to read and respond to your enquiry, manage the resulting correspondence, keep appropriate business records, protect the website from misuse, and meet legal obligations where required. We do not sell contact-form information or use it for advertising.

4. Services involved

  • FormSubmit: the contact form sends submissions to FormSubmit so it can deliver them to hi@holisticinnovations.in. FormSubmit says it retains form submissions for 30 days. Its handling is also covered by its privacy and terms document and current help information.
  • Email: messages delivered to our inbox are handled by our email provider, Google Workspace, under Google’s Privacy Policy.
  • Google Fonts: the site loads fonts from Google Fonts. Your browser connects to Google to retrieve font files, and Google’s servers receive the IP address needed to send them. See the Google Fonts privacy explanation and Google’s Privacy Policy.
  • Hosting and security: the website host processes technical data needed to serve and protect the pages. We have not added analytics or advertising tools to this site.

These providers receive information only as needed to provide their services or as otherwise described in their own notices. We may also disclose information when required by law or needed to protect the site, our users or our rights.

5. Retention

FormSubmit states that it keeps form submissions for 30 days. After delivery, a message is also stored in our email inbox. We keep correspondence only as long as needed to respond, maintain appropriate records or meet legal obligations, then delete it when it is no longer needed. Technical logs are retained according to the hosting provider’s practices.

6. Cookies and similar technologies

This website does not currently use analytics or advertising cookies, and does not require an account. Our hosting provider or third-party services used by the site may use essential technologies for security, spam prevention or service delivery. Their own notices explain those practices.

7. Your choices and requests

You may choose not to use the contact form. You may ask us to stop further use of information you sent, subject to records we need to keep. For a question or request about personal information—including a request to access, correct or delete it—email hi@holisticinnovations.in with “Privacy request” in the subject. We may need to verify your request before acting. We will respond and handle it in line with applicable law. You may also contact us with a privacy concern or complaint.

8. Security and children’s information

We take reasonable steps to protect correspondence under our control, but no website or email transmission can be guaranteed completely secure. This site is not designed to collect personal information from children. If you believe a child has sent us personal information, contact us and we will review the request.

9. External links and changes

External sites, including Smipio and social-media pages, have separate privacy practices. This notice may be updated as the site or its services change; the date at the top shows the latest revision.

10. Contact

For privacy questions or requests, contact Holistic Innovations Lab at hi@holisticinnovations.in.